NZ Property Management — Executive Summary & User Guide
A New Zealand-focused commercial property management platform. This document summarises what NZ Property Management does today and how your team can get started.
Executive Summary
NZ Property Management is a purpose-built property management platform designed for New Zealand commercial property management companies. It brings landlords, properties, tenants, leases, rent rolls, expenses and maintenance into a single system — with NZ GST (15%) compliance and trust-account reporting at its core.
The platform is organised around a clear hierarchy — Management Company → Landlords → Properties → Tenants — so every record sits in its rightful place and reporting rolls up naturally. Landlords and tenants each get a secure self-service portal, reducing phone calls and email back-and-forth while keeping everyone informed.
Today NZ Property Management delivers live portfolio dashboards, full property and building management (including floor plans and compliance document tracking), tenant and lease lifecycle management, GST-aware transaction recording, print-ready owner disbursement statements, maintenance workflows, and a map view of the entire portfolio. An admin console gives you complete control over who can access the system and what they can do.
We are actively developing bank-feed reconciliation for automated trust-account matching and a configurable automation engine for tenant communications. All automatic emails are currently paused by default — no communication reaches tenants or landlords unless you explicitly trigger it, giving you full control during the testing phase.
Properties
Full lifecycle
Tenants
Lease + portal
Reporting
GST + disbursements
Access
Admin-gated
What's available now
Portfolio Dashboard
Live KPIs — occupancy, monthly rent, NOI, portfolio value, compliance and maintenance alerts at a glance.
Properties & Buildings
Residential, commercial, industrial and mixed-use. Unit breakdowns, floor-plan viewers, building documents and activity logs.
Tenants & Leases
Full tenant CRM with lease tracking, rent reviews, colour-coded expiry calendar, onboarding letters and tenant documents.
Transactions & GST
Income and expense tracking with clean ex-GST / GST separation for NZ compliance (15%).
Reports & Disbursements
Print-ready owner statements, CSV exports, budget-vs-actual tracking and NZ-standard disbursement statements.
Maintenance
Lodge, triage and resolve maintenance requests with vendor assignment and priority management.
Portfolio Map
Map-based visualisation of every property across your portfolio.
Landlord & Tenant Portals
Self-service portals so landlords monitor performance and tenants track rent, leases and maintenance.
Short User Manual
1. Getting access
New users are added by an administrator only — there is no open sign-up. Click "Request access" on the home page, fill in your details, and an admin approves you. You'll receive a secure email link to set your own password. No one sets a password for you.
2. Dashboard
Your landing page after login. Review portfolio-wide KPIs, recent transactions, expiring leases and compliance alerts. Each KPI card links to its detail page via "View →".
3. Properties
Open any property to manage its units, floor plans, documents, tenants, transactions, maintenance and activity log. Switch between grid and map views on the properties list.
4. Tenants & Leases
Add tenants, set annual rent and expense mode (none / included / separate), assign units, and track lease end dates. The Lease Renewals page colour-codes urgency so nothing slips.
5. Transactions
Record income and expenses against any property or tenant. GST is separated automatically. Use the Expense Dashboard for spend analysis and budgets for variance tracking.
6. Reports & Disbursements
Generate filtered financial reports, export to CSV, or print PDFs. Build NZ-standard owner disbursement statements with income, expenses, management fees and net payment.
7. Maintenance
View, prioritise and assign maintenance requests. Link vendors by trade and track resolution status end-to-end.
8. Portals
Landlords get a dedicated portal showing their properties, performance and disbursements. Tenants see their lease, rent history and can lodge maintenance requests.
9. Admin Console (admins only)
Invite users, approve access requests, change roles, reset passwords, delete accounts, and manage landlord/tenant portal access levels and the org hierarchy.
Email is off by default. During testing, no automatic emails are sent to tenants or landlords. Any communication is triggered manually by you and requires your approval before it goes out.
In active development
Your next steps
- 1. You'll receive an invitation email with a secure link to set your own password.
- 2. Sign in and explore the Dashboard and Properties pages first.
- 3. Note what works for Champion Commercial Property Management and what you'd like changed — we'll build to your needs.
- 4. Share feedback directly in chat or during our next review session.